Policies

Custom designs:  Each piece is hand crafted upon receipt of your payment.  Please allow 1-2 weeks of your hand crafted piece.  Please kindly remember that each piece is put together with care and we hope to deliver to you a perfect piece.  Imperfections in fabric may be seen on our items, but we always make sure to put together our creative designs thoughtfully and with 100% quality.

Returns/exchanges: We cannot refund payment on custom orders but email us to see what we can do.  We want you to be happy.   We  guarantee my work to hold up to daily wear and tear while keeping in mind that my customers take good care of their hand crafted design.   

Magnet Safety: The strong magnetic fields of neodymium magnets can damage such items such as television, computer, monitors, credit cards, bank cards, hearing aids.  Please do not use these magnets if you have a pacemaker. Our handmade designs are advised for children age 8 and up.   

Allergies: All our magnets are Neodymium  magnets and are high quality super strong craft magnets.  They are made of nickel and copper and an epoxy coating.  If you are allergic to any of these material, please consider any of our handmade designs in Velcro.

Disclaimer: Keshet Lavoux Jewelry neither assumes nor accepts any liability for damages resulting from the handling or use of magnets. 

Wholesale: Wholesale accounts are available with a valid resale license.  We require a minimum order of items.  Please email wholesale@keshetlavoux.com for more information.

Gift wrap: Gift wrapping is available for most of our pieces. Our gift wrap is a pink envelope with tissue paper and a darling sticker.  For larger orders, we can also offer a pink cake box, wrapped in tissue paper and a darling sticker,perfect for any occasion.